Friendster Lost Lead Because of a Failure to Scale

Hey, this scaling stuff might just be important. Jim Scheinman, former Bebo and Friendster exec, puts the blame squarely on Friendster's inability to scale as why they lost the social networking race: VB: Can you tell me a bit about what you learned in your time at Friendster? JS: For me, it basically came down to failed execution on the technology side — we had millions of Friendster members begging us to get the site working faster so they could log in and spend hours social networking with their friends. I remember coming in to the office for months reading thousands of customer service emails telling us that if we didn’t get our site working better soon, they’d be ‘forced to join’ a new social networking site that had just launched called MySpace…the rest is history. To be fair to Friendster’s technology team at the time, they were on the forefront of many new scaling and database issues that web sites simply hadn’t had to deal with prior to Friendster. As is often the case, the early pioneer made critical mistakes that enabled later entrants to the market, MySpace, Facebook & Bebo to learn and excel. As a postscript to the story, it’s interesting to note that Kent Lindstrom (CEO of Friendster) and the rest of the team have done an outstanding job righting that ship. Hopefully with all the quality information out now on the intertubes visionaries can concentrate on making good stuff instead of always fighting the plumbing. When you think about, is there any industry or group that gives so much value away for free as the software community? I don't think so. We are an amazingly giving group and the world has benefited greatly from that impulse. A thought for Thanksgiving.

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