Some Services are More Equal than Others

Remember when the iPhone launched? Remember the complaints about the device not maintaining calls well? Was it really the hardware? Or was it the service provider network, overwhelmed by not just the call volume but millions of hyper-customers experimenting with their new toy? Look – a video! Look a video and a call. Hey, I’m on Facebook, Twitter, YouTube, and streaming audio at the same time I’m making a call! How awesome is that?
Meanwhile, there’s an entire army of operators at a service provider’s NOC who are stalking through the data center with scissors because it’s the only way to stop the madness.